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My Actions

The My Actions tile in the Launchpad shows all action items assigned to you across all audits. This is the primary working view for anyone responsible for completing corrective or preventive actions — typically an Auditee.

My Actions list showing action items assigned to the current user

The list shows:

  • The action item title and its parent finding and audit
  • Current status and due date
  • Visual indicators when an item is overdue

As the responsible person, you drive the action item through its first steps:

Action From To
Start Open In Progress
Complete In Progress Verified
Reopen Verified Open

Action item detail page with the Start, Complete, and Reopen status buttons

The Verified status signals to the audit manager that the work is done and ready for review. Further transitions (to Effective or Closed) are handled in the Action Workbench.

You can attach files to an action item as evidence of completion — photos, test results, documents, etc. Use the Attachments section on the action item detail page.

Action item detail page with the Attachments section

Add comments directly in the Comments section of the action item — useful for status updates, questions, or context that doesn’t fit into a formal field. Everyone with access to the action item sees the full comment history, but you can only edit or delete comments you wrote yourself. Audit Managers can also comment from the Action Workbench.

Each action item shows context from its parent finding and audit:

  • Finding Title — what the action is responding to
  • Audit Number and Title — which audit the finding came from
  • Audit Status — so you know the current state of the parent audit
  • Attach evidence files before marking an action Complete — reviewers can verify the evidence is in place
  • If a corrective action turns out to be insufficient, use Reopen to return it to Open and revise the approach